Starting November 4, 2017, the President's 8888 Citizens' Complaint Hotline, which was temporarily hosted by the Civil Service Commission (CSC) since August 1, 2016, is being fully managed and operated by the Office of the President through the Office of the Cabinet Secretary. The CSC, however, will continue to attend to queries, complaints, requests for assistance, and other types of feedback on government frontline services through the Contact Center ng Bayan.

The Contact Center ng Bayan (CCB) is a feedback mechanism where citizens can request for information and assistance on government frontline service procedures, report commendations, appreciation, complaints, and feedback. The public may reach the CCB by calling 1-6565, sending a text message to 0908-8816565, or an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

The facility currently runs from Monday to Friday, 6 a.m. to 11 p.m. Starting January 3, 2018, the CCB can be reached Mondays thru Fridays from 6 a.m. to 9 p.m.

Source: Civil Service Commission

 

Contact Us

For inquiries, comments, and suggestion, contact us at:

(053) 555-9841

Fax

(053) 555-9841

[email protected]

 

Job Opportunities

PIT Publications

CSC-RO8 Publications

   REPUBLIC OF THE PHILIPPINES
   All content is in the public domain unless otherwise stated.

   Privacy Policy

ABOUT GOVPH

Learn more about the Philippine government, its structure, how government works and the people behind it.

Official Gazette
Open Data Portal
Send us your feedback

Go to top