Starting November 4, 2017, the President's 8888 Citizens' Complaint Hotline, which was temporarily hosted by the Civil Service Commission (CSC) since August 1, 2016, is being fully managed and operated by the Office of the President through the Office of the Cabinet Secretary. The CSC, however, will continue to attend to queries, complaints, requests for assistance, and other types of feedback on government frontline services through the Contact Center ng Bayan.

The Contact Center ng Bayan (CCB) is a feedback mechanism where citizens can request for information and assistance on government frontline service procedures, report commendations, appreciation, complaints, and feedback. The public may reach the CCB by calling 1-6565, sending a text message to 0908-8816565, or an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

The facility currently runs from Monday to Friday, 6 a.m. to 11 p.m. Starting January 3, 2018, the CCB can be reached Mondays thru Fridays from 6 a.m. to 9 p.m.

Source: Civil Service Commission

Effective January 2018 and onwards, the monthly premium contributions shall be at the rate of 2.75% computed straight based on the monthly basic salary, with a salary floor of P10,000 and a ceiling of P40,000, to be equally shared by the employees and employer. With the removal of the salary brackets, computation hall be based on the following table:

 philhealth contribution table 2018
In accordance to RA 10361, the premium contributions of the Kasambahay shall be shouldered solely by the household employer. However, if the Kasambahay is receiving P5,000 monthly salary or above, the Kasambahay shall pay his/her proportionate share.
Click HERE to view/download the Philhealth Circular.
Source: Philpad


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